中小企業インターネット・バンキング

Is Your Internet Banking Web Site a Hit with Your Small Business Customers?

When Barlow Research Associates Analysts rated Internet Banking Web sites against the features that small business owners indicated are critical to their bank's Internet Banking service, only four banks earned 75 out of 100 points.

Whether your bank is a regional money center, or a small community financial resource, your small business customers want and expect certain services at your Internet Banking Web site.

In our most recent In-Depth Market Analysis Small Business Internet Banking Barlow Research Associates' Analysts reviewed Internet Banking Web sites at some of the nation's largest banks as well as at some of the nation's smallest financial institutions. Sites were awarded up to 100 points based on how well the available Internet Banking services matched small business owners' responses regarding desired Internet Banking functionality at their primary bank's Web site.

Learn what small business owners want from their primary bank's Internet Banking service.

Find out your bank's Web site score and whether your site was a "best-of-show" Internet Banking Web site.

Use the tools in the Small Business Internet Banking Report to design or refine your small business Web site to maximize client satisfaction.

Find it all in our latest In-Depth Market Analysis Report:

The report includes:

• Overview
  • Membership Research Group
  • Methodology
  • Ten Truths About Small Business Internet Banking
    
• Small Business Market Dynamics
  • Small Business Market Definition
  • Number of Banks and Thrifts with Web Sites
  • Electronic Banking Users by Channel
  • Early Adopters of Internet Banking
  • Electronic Banking Adoption Trends
• Internet Banking User Profile
  • Small Business Technology Profile
  • User Profile by Sales Volume
  • Internet Banking User Demographics
  • User Profile by Industry
  • User Profile by Geography
  • Use by Financial Institution Peer Group
• Indicators of Internet Banking Use
  • Use of E-mail
  • The Small Business Web Site
  • Knowledge of Bank's Internet Banking Services
  • Preferred Bookkeeping Systems
  • Visits from Bank Representative
  • Attitudes and Opinions about Financial Management
  • Purchasing on the Internet
  • Perception of Internet Safety
• Channel Behaviors and Product Use
  • Channel Use Detail
  • Average Channel Use
  • Distribution of Contacts by Channel
  • User Channel Satisfaction
  • Making Deposits
  • Disparity in Product Use
• Internet Banking Features Analysis
  • Critical Features
  • Very Important Features
  • Value Added Features
  • Least Important Features
  • Feature Analysis: Users vs. Non-Users
• Industry Practices Survey
  • Methodology
  • Bank Product Offerings
  • Future of PC Banking
  • Using the Consumer Platform
  • Internal vs. External Usage
  • Charging for Service
  • Critical Features Included in Bank Offerings
  • Important Features Often Not Included
  • Organizational Structures of Banks
• Decision Analysis
  • Decision Analysis Scores and Methoodology
  • Decision Analysis Scorecard
  • Highly Rated Community Banks