カナダのリテールバンキング業界における技術投資動向

Introduction

The Canadian retail banking industry presents an interesting dichotomy. Retail banks are facing fierce competitive pressures due to market concentration and government restrictions, while credit unions and caisses populaires are rapidly growing due to diversification. This brief explores the trends and drivers on the retail banking industry, and its effects on IT spend.

Scope of this report

• Covers the Canadian retail banking industry and includes retail banks, credit unions, and caisses populaires
• Identifies business and technology trends and drivers
• Forecasts investment in IT up to 2006

Research and analysis highlights

As advanced users of information technology (IT), the Canadian retail banking industry will increase its investment on IT at an annual rate of 4.4% and reach a level of US$4.0 billion by 2006.

IT investment will focus on operational efficiency such as straight-through processing (STP) in the branch and in payment processing, as well as consumer facing technologies such as CRM and channel management & integration.

Key reasons to read this report

• Identify and evaluate trends and drivers that will impact your business performance
• Assess your product portfolio and market entry strategies against the needs of the Canadian retail banking industry
• Target business resources more effectively by understanding where your company can leverage growth opportunities

ABOUT DATAMONITOR

CANADIAN RETAIL BANKING

Introduction

Industry structure and trends

Retail banks

Growth opportunities are few and far between

Key area of focus is in efficiency

Credit unions and caisses populaires

A fast growing segment breaking out of its mould

Technologically innovative

THE FUTURE DECODED

Canadian retail banking IT spend to grow annually at 4.4% and reach a level of US$4.0 billion by 2006

CONCLUSIONS

APPENDIX

Supplementary data

Definitions

Future readings

Relevant links

SPP writing team

How to contact experts in your industry

List of Tables

Table 1: Key outsourcing deals for top 6 banks

Table 2: Retail banks' assets, February 2004

Table 3: Top 6 Canadian retail banks' assets, deposits, and loans, 1999-2003

Table 4: Canadian retail banking performance, 1999-2003

Table 5: Percentage of population with membership in Canadian credit unions and caisse populaires, Q4 2003

Table 6: Deposits, loans, and assets in the Canadian credit union and caisse populaires, Q4 2003

Table 7: Deposits, loans, and assets in Canadian credit unions and caisses populaires, 1999-2003

Table 8: Canadian retail banking IT spend, 2003-2006

Table 9: Canadian retail banking IT spend breakdown by segment, 2003

Table 10: Canadian retail banking IT spend by area, 2003-2006

List of Figures

Figure 1: Average assets, deposits, and loans for top 6 retail banks, 2000-2003

Figure 2: Asset, deposit, and loan growth for top 6 retail banks, 2000-2003

Figure 3: Revenue and profit for retail banks, 2000-2003

Figure 4: Revenue and profit growth for retail banks, 2000-2003

Figure 5: Percentage of population with membership in Canadian credit unions and caisse populaires, Q4 2003

Figure 6: Deposits, loans, and assets in Canadian credit unions and caisses populaires, Q4 2003

Figure 7: Deposits, loans, and assets in credit unions and caisses populaires, 2000-2003

Figure 8: Deposit, loan, and asset growth in credit unions and caisses populaires, 2000-2003

Figure 9: Asset breakdown for credit unions and caisses populaires, 2001

Figure 10: Market share in key service areas, 2001

Figure 11: Canadian retail banking IT spend, 2003-2006

Figure 12: Canadian retail banking IT spend breakdown by segment, 2003

Figure 13: Canadian retail banking IT spend by area, 2003-2006