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【 英文市場調査報告書 】

民間銀行による富裕顧客維持戦略

Client retention strategies for the next wealthy generation

商品コード : 23429 Datamonitor
出版日 : 2004/09
発行 : Datamonitor
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概要 原文目次
※この商品は英文にてご提供いたします。

Introduction

Assesses the extent to which wealth managers currently manage relationships with wealthy offspring, analyses current innovative initiatives for holding onto client wealth and identifies the strategies that wealth managers need to employ in order to ensure that this money remains under their management.

Scope of this report

  • Primary interviews with 7 industry executives including Managing Directors and Marketing Managers
  • Geography: Asia, Europe and the USA

Research and analysis highlights

Strategies employed by private banks fall into those that constitute operating expenses and those that directly earn revenue.

A number of 'enlightened' institutions are increasingly realizing that they do not have the time nor the resources to organize the whole breadth of educational initiatives that clients are demanding. This has led to private banks outsourcing many education and training requests from wealthy families.

Example of sporting and social events: In Spain, Banif organizes golf and horse-riding tournaments for wealthy families. Example of educational events: Citigroup Private Bank organizes conferences to encourage debate and thought on the issue of protection of wealth to engage with the children of wealthy families.

Key reasons to read this report

  • Learn about competitive practices around the world and develop best practice strategy for your organization
  • Identify a range of key strategic considerations and actions needed to deepen relationships and enhance share of wallet

Introduction

Global strategies in practice

Sporting and social events
Education events
Outsourcing education
Involvement activites
Products and services: initiatives to entangle relationships
Does the Private Banker have a role in suggesting a proper treatment of the inheritance?

Analysis and recommendations

Size does not matter: Proactive-ness and focus is key
Focus on revenue boosting strategies, measure the utility of social events and rationalize inefficient sponsorship
Seek to launch or redesign products and services to cement ties with the future wealthy generation
Opportunity to participate in educating the next generation is vital: review the merits of outsourcing
Regardless of maturity of industry, a focus on building strong relationships is vital

Further reading

Datamonitor Global Wealth Service SPP: Reports
Datamonitor Global Wealth Service SPP: Insight Reports
Datamonitor Global Wealth Service SPP: Competitor Tracking
Related Datamonitor Savings & Investments SPP Reports

Datamonitor's Global Wealth Model

SPP writing team

List of Tables

Table 1: Countries that have been modeled using Datamonitor's Global Wealth Model
概要 原文目次
※この商品は英文にてご提供いたします。
【 英文市場調査報告書 】
民間銀行による富裕顧客維持戦略
Client retention strategies for the next wealthy generation
出版日 : 2004/09
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US $ 1,695 換算 -> ¥ 160,499 (税抜) PDF by E-mail (Single User License)
商品コード : 23429