英国における民間医療保険の市場

Abstract

Mintel' s Financial Intelligence series is currently divided into two sectors:

Product Series

The Product Series consists of four highly specialised sectors: (Money Transmission / Insurance / Life & Pensions / Investments & Savings)

These complementary sectors combine to give you ultimate flexibility, whether you want an industry-focused base of information, or a complete picture covering a wide range of consumer-based markets. Within each sector, every report provides a thorough analysis of the market, looking at:

Market characteristics: profile of the consumer / penetration / trends / major suppliers / product profile/s / potential markets / European data

Environmental analysis: social / legal / economic / political / technological

Original consumer research (UK): a mix of demographic data and attitudinal statements

Marketing Concept Series

The Marketing Concept series focuses on 4 key areas of the financial services industry each year. Designed to provide an in-depth analysis upon which to base future strategic decisions, these reports are published quarterly and cover:

Concept characteristics: review of major principles of concept / trends / overseas data/case study / review of major suppliers activities/ strategies/tactics

Environmental analysis: social / legal / economic / political / technological

Original consumer research: segmentation study

No other financial research company can provide you with this much coverage. With constant industry monitoring, you can be assured that each Financial Intelligence report is not only topical and up-to-date, but also allows Mintel to present you with analyses of any new and emerging sectors.

Table of Contents

• Issues in the MarketKey issues
• Market definitions
• Abbreviations
• Market in Brief
• A game of two halves
  • Figure 1: Number of PMI subscribers and gross earned premiums, by sector, 1996, 2006 and 2007
• The forces at play
• The challenge
• The opposition has just got better
• Two brands dominate the field
• Brand reinforcement
• Selling the brand
• So who' s buying?
• Are members happy?
• Hygiene concerns give insurers an advantage
• Purchasing persuaders
• Broader Market Environment
• Key points
• Steady income growth forecast
  • Figure 2: Total PDI, consumer expenditure and PDI per capita, at constant 2003 prices, 2003-12
• Outlook
• Implication
• Corporate UK in fine fettle
  • Figure 3: Gross operating surplus of private non-financial corporations, 2000-06
• Implication and opportunity
• Workers want health benefits
  • Figure 4: Top ten company benefits and ten most desired, January 2007
• Scope to target more SMEs
  • Figure 5: Number of private sector enterprises, employees and turnover -- UK, start 2006
• Implication and opportunity
• The business argument for PMI
• Implication and opportunity
• Employment trends
• New age discrimination laws undermine the sustainability of group PMI
• Extra regulatory burden
• Ageing in poor health
  • Figure 6: Years of poor health, by gender -- England and Wales, 1981 and 2001
• Implication and opportunity
• Cancer risk increases with age
  • Figure 7: Age-specific incidence of all cancers, by gender -- UK, 2003
• Lifestyle illnesses
• Implication
• Sun worshippers beware
• Smoking continues to lose appeal...
  • Figure 8: Prevalence of cigarette smoking among GB adults aged 16+, by gender, 1974-2005
• Implication
• ...but obesity is on the rise...
  • Figure 9: Number of obese men and women -- England, 2003 and 2010
• Implication
• ...and alcohol remains the number one vice
  • Figure 10: GB adults exceeding specified levels of alcohol*, by gender and age, 2005
• Implication
• Lifestyle underwriting
• Recreational activities
  • Figure 11: Top ten sports, games and physical activities among adults in England, by gender and age, 2005/06
• Implication and opportunity
• Internal Market Environment
• Key points
• Greater spending on the NHS...
  • Figure 12: NHS expenditure (England), 2000/01-2007/08
• ...leads to shorter waiting times...
  • Figure 13: Inpatient waiting times (England), 2003-07
  • Figure 14: Outpatient waiting times (England), 2004-07
• Implication
• ...but there will be reduced investment post-2008
• Implication and opportunity
• Claims costs pick up in 2006 after three years of slower growth
  • Figure 15: Claims amount incurred and claims as a proportion of gross earned premiums, 1998-2006
• Implication
• Better claims management and increased competition slow premium inflation
  • Figure 16: Average PMI premium, by sector, 2002-07
• Implication
• Competitive Context
• Key points
• Healthcare funding options
  • Figure 17: The main methods of obtaining healthcare treatment in the UK, 2007
• Self-insured schemes are proving popular with large employers
  • Figure 18: Number of subscribers and people covered by PMI and healthcare trust schemes, 2002-06
• Penetration of PMI and related healthcare products
  • Figure 19: Penetration of PMI and related healthcare products, July 2007
• Demand for dental plans boosted by decline in NHS dentistry
• Health cash plans are a low-cost alternative
  • Figure 20: Number of health cash plan subscribers, people covered and contribution income earned, 2002-06
• Strengths and Weaknesses in the Market
  • Figure 21: PMI -- SWOT analysis, 2007
• Market Size and Forecast
• Key points
• A rejuvenated market
  • Figure 22: Number of PMI subscribers, people covered and gross earned premiums, 2002-07
• Individual business represents an important revenue stream
  • Figure 23: Proportional distribution of PMI subscribers, people covered and gross earned premiums, by sector, 2007
• New sales opportunities
• A slight pick-up in subscriber numbers...
  • Figure 24: Number of PMI subscribers and people covered, by sector, 2002-07
• ...boosts total premium income
  • Figure 25: PMI gross earned premiums, by sector, 2002-07
• Gradual expansion in subscriber numbers forecast
  • Figure 26: Number of PMI subscribers and people covered, by sector, 2002-12
• Healthy income growth expected
  • Figure 27: PMI gross earned premiums, by sector, 2002-12
• Premium rate growth
• Factors incorporated
• Market Share
• Key points
• Movers and shakers
• BUPA and AXA PPP dominate the market
  • Figure 28: PMI provider rankings, by subscription income, 2005 and 2006
• The top four all see market share growth
  • Figure 29: Illustration of PMI providers' market shares, 2005 and 2006
• Third-party administrators
• Companies and Products
• BUPA
• AXA PPP healthcare
• Norwich Union Healthcare
• Standard Life Healthcare
• CIGNA HealthCare
• WPA
• Simplyhealth Group
• Exeter Friendly Society
• PruHealth
• CS Healthcare
• Brand Communication and Promotion
• Key points
• Adspend stabilises
  • Figure 30: Total advertising expenditure on health insurance products, 2002/03-2006/07
• TV and direct mail account for the largest proportion of spend
  • Figure 31: Proportional distribution of health insurance adspend, by main media type, 2002/03-2006/07
• BUPA' s strong brand maintained by high ad investment
  • Figure 32: Top ten advertisers of health insurance products, by adspend, 2004/05-2006/07
• In sickness and in health
• Channels to Market
• Key points
• Intermediaries generate the majority of corporate PMI sales...
  • Figure 33: Proportional distribution of PMI sales, by channel, 2005 and 2006
• ...while most individual sales are arranged direct
• Implication and opportunity
• Online progress
• Strategic partnerships: enter the retailers
• The Consumer 1 -- PMI Penetration
• Key points
• Survey background
• PMI is one of the more commonly held protection products
  • Figure 34: Ownership of PMI and other related products, July 2007
• Observation
• Significant overlap
  • Figure 35: Ownership of PMI and other related products -- cross-analysis, July 2007
• Implication
• Corporate PMI holds ground
  • Figure 36: Trends in ownership of PMI and other health products, 2003, 2005 and 2007
• Around one in six members are covered by a partner' s policy
  • Figure 37: Distribution of PMI, by method of arranging policy, July 2007
• The typical PMI subscriber is a 35-44-year-old man
• Implication and opportunity
• CHAID analysis
  • Figure 38: Target groups identified for health insurance products, July 2007
• Standard policies are the most popular
  • Figure 39: Type of PMI policy owned, July 2007
• Over-55s tend not to scrimp on cover
  • Figure 40: Type of PMI policy owned, by gender and age, July 2007
• ABs are most likely to have comprehensive cover
  • Figure 41: Type of PMI policy owned, by socio-economic group and household income, July 2007
• The Consumer 2 -- Policyholder Experience
• Key points
• Family policies account for a fifth of the market
  • Figure 42: PMI member attitudes and experiences, July 2007
• Implication
• Scope to improve customer service
• Implication and opportunity
• Low level of turned-down claims
• Implication
• Switching is more prevalent in the personal sector
• Implication and opportunity
• Comprehensive policyholders are most satisfied...
  • Figure 43: PMI member attitudes and experiences, by type of cover, July 2007
• Implication
• ...and also the most likely to make a claim
• Implication
• No-claims bonus is relatively rare
• Claims ratio rises with age
  • Figure 44: PMI member attitudes and experiences, by gender and age, July 2007
• Implication and opportunity
• Those who can afford to will extend cover to other family members
  • Figure 45: PMI member attitudes and experiences, by socio-economic group and household income, July 2007
• PMI Penetration -- Detailed Demographics
  • Figure 60: Ownership of PMI, by method of arrangement and by gender, age, socio-economic group, marital status, lifestage, Mintel' s Special Groups and working status, July 2007
  • Figure 61: Ownership of PMI, by method of arrangement and by tenure, gross annual household income, region and ACORN category, July 2007
  • Figure 62: Ownership of PMI, by method of arrangement and by new technology usage, newspaper readership, commercial TV viewing and supermarket usage, July 2007